Frequently Asked Questions
Welcome to Toyota on the Trail, a proud Go Auto dealership serving drivers throughout Edmonton and surrounding communities. Our team is committed to delivering a friendly, transparent, and helpful automotive experience — whether you’re shopping for a new Toyota, exploring financing options, or servicing the vehicle you already own.
Below are answers to some of the most frequently asked questions about Toyota on the Trail and the Go Auto network.
About Toyota on the Trail
Where is Toyota on the Trail located?
Toyota on the Trail is located in Edmonton, Alberta, serving drivers from Edmonton, St. Albert, Sherwood Park and surrounding communities.
What are your hours of operation?
Our Sales, Service, and Parts departments operate on specific schedules throughout the week. Please visit our website or contact us directly for the most up-to-date schedules.
Sales: (780) 702-2222
Service: (780) 702-2222
Parts: (780) 702-2222
Buying, Financing, and Trade-Ins
What types of vehicles does Toyota on the Trail sell?
Toyota on the Trail offers a full lineup of new Toyota vehicles including popular models such as the RAV4, Corolla, Tacoma, Highlander, and more, along with a wide selection of quality pre-owned vehicles.
Are vehicles inspected before sale?
Yes. All pre-owned vehicles undergo thorough inspections to ensure they meet quality and safety standards before being offered for sale.
Can I start the purchase process online?
Yes. Many steps of the vehicle purchase process can be completed online, including browsing inventory, estimating trade-in value, and applying for financing.
What financing options are available?
Our finance team works with a network of lenders to help secure competitive rates and flexible payment options tailored to your needs.
Can I get pre-approved for financing online?
Absolutely. Our online finance application allows you to apply for pre-approval from home and helps speed up the process when you visit the dealership.
Service & Maintenance
How do I book a service appointment?
Service can be booked online or by phone. We recommend booking in advance to secure your preferred date and time. Our online service booking tool makes it easy to choose your location, service, and appointment time.
Do you service vehicles not purchased here?
Yes. Our certified technicians service Toyota vehicles regardless of where they were originally purchased.
Do you use genuine Toyota parts?
Yes. We use OEM Toyota parts designed specifically for your vehicle to help maintain performance, reliability, and warranty coverage.
Do you offer seasonal tire services?
Yes. We offer tire installation, balancing, and seasonal services to help prepare your vehicle for Alberta’s changing road conditions.
Do you perform vehicle inspections?
Yes. Our technicians perform multi-point inspections to help ensure your vehicle remains safe and operating properly.
About Go Auto
What is Go Auto?
Go Auto is one of Canada’s largest automotive dealer groups with locations across multiple provinces and thousands of vehicles available online and in-store.
Can I shop inventory across all Go Auto dealerships?
Yes. You can Browse Inventory from across the network and request vehicle transfers between locations when available.
Is there a Go Auto app I can use?
Yes! Download the Go Auto App to start earning Go Card rewards today. Book service appointments with ease, view your entire service history with video and photos, pay for your service and more!
Through the Go Auto App you can earn exclusive rewards like:
10% savings on parts and service invoices every time your vehicle is serviced.
Get 5% of what you pay back in Rewards.
Get $500 on your Go Card when you refer family and friends to buy a new vehicle.
Is Go Auto a Canadian company?
Yes, Go Auto is a Canadian Company, with it's first dealership being founded in Edmonton, Alberta. Learn more about us!
What are the benefits of using Go Auto?
Go Auto offers a simple, trusted car-buying experience backed by one of Canada’s largest dealership networks. Enjoy access to a wide selection of vehicles, competitive pricing, inspected inventory, flexible financing, and ongoing support after your purchase, all in one place.
Customer Support & Contact
Who do I contact for help?
Our team is always happy to assist. Whether you’re exploring vehicles, scheduling service, or reviewing financing options, you can contact us by phone, email, or through our website.
Sales: (780) 702-2222
Service: (780) 702-2222
Parts: (780) 702-2222
Is there live support if I have questions online?
Yes. Our website offers live chat support to assist while you browse inventory or explore financing options.
Still Have Questions?
Our team at Toyota on the Trail is here to help whether you’re ready to shop for a vehicle, schedule service, or simply learn more about your options.
